Valence has built the only AI native coaching platform for enterprise offering personalized expert and human-like guidance and support to any leader or employee. Were not just talking about the future of work were building it now with the most innovative Fortune 500 companies across healthcare financial services manufacturing and technology.
Our focus is on the problems that actually decide whether AI changes how organizations operate the ones with no playbook no obvious answers and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale this is your chance.
And this isnt for everyone. Were not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of whats possible who get bored when things feel done and who are driven to redefine what AI can mean for leaders companies and the world. Because at Valence the work worth doing is the kind that redefines work itself.
The Role
In this role youll be critical in shaping how data informs decisions across our product customer and go-to-market teams. Youll uncover user behavior patterns operational performance insights and commercial opportunities all while helping to lay the foundation for a scalable insight-driven data culture. Youll collaborate deeply with leaders across Product Engineering Sales and Customer Success to ensure were making the smartest possible decisions from day one.
About Valence
Were the only company pioneering leadership coaching for large enterprises in an AI-first mission is to transform how the worlds biggest companies approach learning and development helping teams work better together throughAI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
Weve been featured inHarvard Business Review TIME World Economic Forum Financial Times Forbes and an Inc. 5000 fastest-growing private companies in clients represent the most diverse and sophisticated enterprise AI implementations globally includingCoca-Cola Delta Nestlé General Mills Schneider Electric Deutsche Telekom AstraZeneca Prudential CVS and Bristol Myers Squibb.
Working at Valence means youll work directly with Fortune 500 technology leaders building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI arent just any enterprise clients - theyre the companies defining whatAI-first business transformationlooks like across every major industry.
What Youll Do
Product & Customer Analytics
You will analyze platform usage feature engagement and user interaction with our AI-powered coaching tools to surface actionable insights.
Youll identify friction points and areas of opportunity across key user journeys.
Youll support rigorous A/B testing evaluate AI model performance and help assess the impact of new features on user experience and outcomes.
Reporting & Visualization
Youll develop self-serve dashboards and recurring reporting frameworks to democratize access to data across teams.
You will translate complex data into clear compelling stories for technical and non-technical audiences to support data-informed decision-making.
Data Infrastructure & Collaboration
Youll collaborate with Product and Engineering teams to define tracking requirements and ensure accurate consistent data collection.
Youll identify and recommend improvements to data processes that enhance quality efficiency and trust in analytics across the organization.
What Were Looking For
You have 2 years of experience in a data analytics role ideally within a B2B SaaS or AI-focused startup environment.
You hold at least a Bachelors degree in Data Science Statistics Computer Science Economics or a related quantitative field.
You are highly proficient in SQL and comfortable writing complex queries and working with diverse database structures.
You have hands-on experience with Python (using libraries like Pandas NumPy Matplotlib or Seaborn) or R for data analysis and visualization.
Youre familiar with BI tools such as Tableau Looker Power BI or equivalent platforms.
Youre familiar with using Excel or Google Sheets for ad hoc analysis and data exploration.
You may also bring experience with product analytics platforms (e.g. Mixpanel Amplitude) cloud environments (e.g. AWS or GCP) or data warehousing concepts.
You know how to break down complex business problems into structured analyses.
You are skilled at identifying trends patterns and outliers in data to uncover key insights.
You can clearly communicate findingsboth in writing and verballyto technical and non-technical stakeholders alike.
Nice to have: Youve worked in a fast-paced early-stage startup you bring familiarity with AI/ML concepts you understand SaaS metrics and enterprise customers.
What youll get
Ownership & Rapid Growth
Outsized missions from day one with direct responsibility for company-defining projects
Work alongside the executive team with transparency into strategy and decision-making
Influence on direction through real-time customer feedback and market insights
AI-First Operator
Work directly with cutting-edge AI models and next-generation platforms
Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
Compensation
Competitive salary including base bonuses
Comprehensive health coverage (medical dental vision) from day one
Generous PTO company-wide R&R shutdowns and paid parental leave
Retirement plan support for US and global employees
Equity
Meaningful ownership in a venture-backed company at a growth inflection point
Financial upside that comes from scaling fast
Top-up grants as we scale and you deliver exceptional performance your compensation grows alongside your impact
Top-Performing Culture
A culture built for top talent: intensity to win growth without limits and a team that solves hard problems and celebrates big wins together
Learn more about us and meetourteam here
Location and Work Environment
This role is 3 days a week (Tues - Thurs) minimum in office in Toronto or NYC depending on your residency. Candidates must be comfortable working with colleagues in different time zones (UK) and have valid travel documents without work authorization restrictions.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions please reach out to Allison Langille Head of People at
Required Experience:
IC
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