QA Specialist - Digital Lab (Salesforce Marketing Cloud) Job at Fusion Life Sciences, Illinois

ay9QaUp2UUpuM3hRSlJrOE9oSzhDVkNGWlE9PQ==
  • Fusion Life Sciences
  • Illinois

Job Description

Job Title: QA Specialist Digital Lab (Salesforce Marketing Cloud)
Location: Mettawa, IL (Onsite)
Duration: 12 Months
Open Positions: 2 Position Overview

The QA Specialist (SFMC) will be part of the Digital Lab team, supporting the development and execution of 1:1 marketing programs within Salesforce Marketing Cloud. This role focuses on ensuring high-quality delivery of omnichannel campaigns through rigorous testing, validation, and documentation.

Key Responsibilities
  • Perform QA checks on complex omnichannel marketing campaigns, including:
    • Email builds, automations, SQL queries, and customer journeys
  • Ensure accurate, timely, and error-free campaign execution within SFMC
  • Create, review, and maintain quality control documentation
  • Collaborate with cross-functional teams (Architects, PMs, PgMs) to meet project goals
  • Participate in Agile delivery processes and continuous improvement initiatives
  • Identify gaps in QA processes and implement improvements
  • Maintain documentation in compliance with internal policies and procedures
  • Provide project updates, risks, and recommendations to leadership
  • Stay current with marketing automation and email best practices
Required Skills & Qualifications
  • Salesforce Marketing Cloud Email Specialist Certification
  • Strong hands-on experience with:
    • Journey Builder, Automation Studio, and Contact Builder
  • Working knowledge of:
    • SQL, AMPScript, HTML, JavaScript, and CSS
  • 3 4 years of experience in:
    • CRM, database marketing, email marketing, or 1:1 marketing
  • Minimum 2+ years in campaign QA or campaign build/technical QA roles
  • Bachelor's Degree (required)
  • Strong documentation and technical writing skills
  • Proficiency in MS Excel, SQL, and HTML/CSS
Preferred Qualifications
  • Experience working in Agile environments
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects in a fast-paced environment
  • Strong communication skills with both technical and business stakeholders
  • Knowledge of email and digital marketing best practices
Leadership & Core Competencies
  • Collaborative, team-first mindset
  • Strong relationship-building skills
  • Adaptability and quick learning ability
  • Continuous improvement mindset
  • Openness to innovation and new ideas

Job Tags

Similar Jobs

Rich Products Corporation

Sanitation Associate Shift 6 Job at Rich Products Corporation

 ...Richs also known as Rich Products Corporation is a family-owned food company dedicated to inspiring possibilities. From cakes and icings...  ...hardship on Richs. Please contact Richs Associate Experience Network at if you need assistance completing this application or to otherwise... 

G&W Electric

Industrial Engineer I Job at G&W Electric

Industrial Engineer IAs an Industrial Engineer I you will: ~Develop and maintain Value Stream Maps to optimize material and information...  ...MES toolsIdeally you will also have experience with:~Internship or co-op experience in a manufacturing environment~... 

Morris & Ritchie Associates, Inc.

Landscape Architect Job at Morris & Ritchie Associates, Inc.

 ...Morris & Ritchie Associates, Inc. (MRA)is looking for a creative and driven Landscape Architect with 5 - 8+ years of experienceto join our talented team in Laurel, Maryland . This is a fantastic opportunity to contribute to an exciting mix of commercial, institutional... 

JBS

3RD SHIFT RENDERING SUPERVISOR 4-12'S Job at JBS

 ...Under direct supervision, responsible for supervising staff and overseeing the Rendering production in the Rendering department on first shift. Meets the basic responsibility for the operation of the plant in the six basic areas: Production, Quality, Safety, Cost,... 

Cardone Ventures

Kitchen Laborer Job at Cardone Ventures

 ...Uphold site safety and cleanliness at all times. COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the...  ..., sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with...