Tier 2 Systems Administrator Job at Govcio LLC, Saint Louis, MO

bGZiZ0l2UUtuWDFjSkJZeE9oKzZDMWFBWnc9PQ==
  • Govcio LLC
  • Saint Louis, MO

Job Description

Salary: $61,850 - 70,000 per year Requirements:

  • Bachelors degree with 5-8 years of relevant experience or equivalent qualifications
  • Proficiency in Windows operating system
  • Familiarity with Microsoft software applications such as Outlook, TEAMS, and OneDrive
  • Knowledge of troubleshooting Adobe products and Microsoft Application Suite
  • Understanding of EDMS and Active Directory
  • Experience with SharePoint
  • Strong ability to diagnose and solve technical issues effectively
  • Capability to adhere to established troubleshooting protocols
  • Exceptional verbal and written communication skills to convey complex technical matters to non-technical users
  • Patience and empathy to deliver high-quality customer service and satisfaction
  • Ability to prioritize and manage multiple support tickets simultaneously to meet service level agreements (SLAs)
  • Competence to work independently as well as collaboratively within a team
  • Must be a U.S. Citizen to secure and maintain Public Trust clearance
Responsibilities:
  • Provide technical assistance by addressing customer inquiries and resolving hardware, software, and network-related issues
  • Diagnose and manage technical issues through questioning, diagnostics, and problem-solving techniques to identify root causes and implement solutions
  • Act as the main point of contact for users, documenting and tracking all calls and issues within the trouble ticketing system
  • Escalate unresolved or complex issues to higher-level support teams (Tier 3 or above)
  • Maintain and update systems and documentation, including software installation, configuration, and internal procedures
  • Guide users in the effective usage of our products or systems, following up to ensure successful resolution of issues
Technologies:
  • Active Directory
  • Hardware
  • Support
  • Network
  • SharePoint
  • Windows

More:

At GovCIO, we are actively seeking a System Administrator/Software Analyst to support our contract needs with the US Coast Guard IPSS. This hybrid remote position is based in St. Louis, MO, and offers opportunities to work in a dynamic team environment. We value our employees by providing competitive salaries, which range between $61,850.00 and $70,000.00 per year, as well as committed support for professional growth.

last updated 16 week of 2026

Job Tags

Full time, Contract work

Similar Jobs

Taco Bell - B&G Food Enterprises

RESTAURANT GENERAL MANAGER Job at Taco Bell - B&G Food Enterprises

 ...policies. ABOUT US: We believe Great Restaurants are built on more than Great Good. They...  ...for a Dynamic, High Caliber Restaurant General Manager who brings Passion, Purpose, and proven Leadership Experience from a fast food, quick service, or full-service... 

CLEAR Employer Services

CDL Truck Driver Job at CLEAR Employer Services

Everest Marble is looking to fill a full-time CDLtruck driver position for their Clifton,...  ...commercial vehicles (flatbed truck) for local, regional, and interstate deliveries...  ...Qualifications~1+ years of CDL driving experience preferred~6+ months of OTR experience... 

Apex Dental Partners

Pediatric Dental Assistant Job at Apex Dental Partners

 ...Apex is seeking to add a motivated, full-time Pediatric Registered Dental Assistant to our long-tenured staff. As a Pediatric RDA at an Apex-supported practice, you will be responsible for ensuring that every patient has an Outstanding Patient Experience. You will work... 

Daiichi Sankyo, Inc.

Director, Customer & Trade Management Job at Daiichi Sankyo, Inc.

At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in...

DSV - Global Transport and Logistics

Inventory Control Clerk, Forklift Driver Job at DSV - Global Transport and Logistics

 ...channels; to verify the implementation of solutions. Review/investigate issues with inbound and/or outbound functions including unloading, checking, orderly stacking, storing, order pulling, staging, labeling, and loading. Ship material to the factory upon client...