Description:
Summer Program Operations Support: PepsiCo Foundation Food for Good
Location: This role will be based out of our 3rd party copacker facility: 3955 I-30 Frontage Rd. Grand Prairie, TX 75050
Job Description: PepsiCo Food for Good Operations Contractor Duration: Seasonal / Summer (temporary) May-August
Role Overview This role provides operational support for PepsiCo Food for Good s summer program, with a primary focus on third-party copacker coordination, inventory visibility, transportation tracking, and carrier claims management. The position supports day-to-day execution to ensure consistent product flow, issue resolution, and on-time delivery during peak summer volume.
Key Responsibilities
Copacker Inventory Management
Serve as the primary point of contact for third-party copacker inventory tracking during the summer program
Maintain accurate visibility to inventory balances, production receipts, and available stock
Reconcile copacker inventory against internal trackers and escalate discrepancies as needed
Partner with internal stakeholders and the copacker to resolve inventory shortages, overages, or timing issues
Inbound and Outbound Tracking
Track inbound raw materials and outbound finished goods from copacker locations
Monitor shipment status and proactively identify delays or delivery risks
Communicate status updates and escalate issues to the appropriate internal teams for resolution
Manage system entry of shipment tracking information, including coordination with the internal broker and order closeout
Support basic logistics coordination and documentation as required
UPS Claims Management
Manage the end-to-end UPS claims process for lost, damaged, or misbilled shipments
Gather required documentation, submit claims, and track claims through resolution
Partner with UPS and internal teams to investigate discrepancies and secure credits when applicable
Maintain clear records and reporting of claims activity and outcomes
Ad Hoc Operational Support
Support additional summer program operational tasks as needed (data pulls, trackers, reporting, process documentation)
Assist with issue triage and follow-ups across inventory, transportation, or fulfillment
Contribute to continuous improvement by identifying recurring issues and improvement opportunities
Qualifications / Skills
Strong attention to detail and ability to manage multiple workstreams in a fast-paced environment
Comfort working with spreadsheets, trackers, and basic reporting tools
Ability to communicate clearly with both internal teams and external partners
Experience with inventory, logistics, or operations support preferred
Problem-solving mindset with ability to escalate issues appropriately
Working Style
Highly organized and responsive
Comfortable operating with ambiguity during peak seasonal demand
Able to work independently while collaborating across teams
Additional Details
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